Click Fencing — Shipping Policy

1. General Information

All orders are subject to product availability. If an item is not in stock at the time you place your order, we will notify you and refund the full amount using your original payment method.

2. Delivery Location

Click Fencing is based in Perth, Western Australia. We deliver fencing within 150 km of our Canning Vale warehouse, and we post hardware and small parts anywhere in Australia. You can always collect your order free from our warehouse.

3. Delivery Options & Costs

At checkout you can choose from:

• Parts & hardware — parcel post, anywhere in Australia. Hinges, latches, spigots, clamps, brackets and other hardware ship by parcel post for a flat $35 (parcels up to 5 kg), estimated 3 to 5 business days from dispatch. Parts orders over $300 ship FREE.
• Local delivery — fence kits, panels, posts and gates. Within 70 km of our Canning Vale warehouse, delivery is $99, or FREE on orders over $3,000. Order by 10am for next-business-day delivery, 10am to 2pm Monday to Friday. Glass panels come off the truck by hand, so please have two people there on delivery day to help unload them. From 70 to 100 km, delivery is $220, and from 100 to 150 km it is $330 (allow 3 to 5 business days; we will call or text to confirm your delivery window).
• More than 150 km from Canning Vale — delivery quoted on request. We do not charge a delivery fee at checkout for fence panels, posts, gates or kits going further than 150 km. Choose free pickup, collect it yourself or send your own courier, or contact us before you order and we will ask our warehouse for a delivery price and date.
• Pickup — free. Collect from our Canning Vale warehouse at 28 Gauge Circuit, Canning Vale WA 6155, Monday to Friday. For same-day pickups, please allow 4 hours from the time of ordering and give us a call on 0497 701 834 to confirm your order and make your pickup as easy as possible. Your order will be ready to pick up any time between 8.30am and 2.30pm on your collection day; please collect by 2.30pm, as the warehouse closes at 3pm. Fence panels are long, so please bring a trailer or a ute with a rack.

Delivery times are estimates only and begin from the date of dispatch, not the date of order. There are no deliveries or pickups on Western Australian public holidays.

4. Damaged Items in Transit

Please inspect your delivery as soon as it arrives — especially glass panels. If any items are damaged or missing, contact us immediately at enquiries@clickfencing.com.au or 0497 701 834 so we can resolve it quickly.

5. Questions

If you have any questions about delivery or your order, contact us at enquiries@clickfencing.com.au or 0497 701 834.

6. International Shipping

We currently ship within Australia only and do not offer international shipping at this time.

7. Tracking

Once your order has been dispatched, we will send you an email with your tracking details where available.

8. Missing or Lost Packages

If your order hasn't arrived within the estimated delivery window, contact us at enquiries@clickfencing.com.au and we'll help track it down.

9. Order Modifications

Need to change or cancel your order? Contact us as soon as possible at enquiries@clickfencing.com.au or 0497 701 834. We'll do our best to help, but can't guarantee changes once an order has been processed or dispatched.

Last updated: 9 October 2026